• The membership program is a 12-month commitment because meaningful, ongoing care takes time. A year together allows us to follow your progress, adjust your plan as your needs change, and make full use of the support available between visits.

• Your contract will reflect this 12-month commitment and does not allow for early termination. Payments are non-refundable.

• The first group of members will start in January 2027, but moving forward, new members can start their year’s contract at any time.

• Your membership lasts 12 months. Before the end of your annual contract, we’ll contact you to ask whether you’d like to continue.

• You can choose to pay $100 per month for 12 months ($1200), or to pay $1,100 for the year and save $100 compared with monthly payments.

• If you pay monthly, payments are charged automatically, and you won’t receive a notice before each monthly charge.

Email Glynis for all things related to your payments.

• Founding Members are the first 50 members who sign up by December 1, 2026.

• Founding Members ensure their place in my first cohort!

  • Additional members will be accepted as soon as I’m able.

• Founding Members lock in pricing for 2 years.

  • Your annual rate will remain $1100 paid once per year or $1200 paid in $100 monthly installments for your first two membership years, depending on the payment option you choose.

  • Patients who join later are not guaranteed the same price offer.

• Initially, yes, so I can ensure members and non-members receive excellent care. My hope is to eventually expand membership to as many people who want it.

• Membership is an additional fee for expanded portal access; priority scheduling; and a deeper level of ongoing, connected care.

• Membership also includes a 30-minute Annual Strategy Session ($200 value).

• Additional visits are available at the regular fee schedule, $200 for 30 minutes and $400 for 60 minutes.

• Not at this time, but the truth is that I’m not sure. This is an experiment! If my practice changes in the future, I’ll communicate that clearly.

• My intention at this time is to make more room for the ongoing guidance some patients want while continuing to provide thoughtful care to everyone I see.

• The membership program model is my attempt to shift towards a way of practicing that allows me to offer comprehensive care as I envision it: with lots of ongoing support and attention.

  • It also marries my desire to better meet patients’ needs while taking care of myself as I get older and move into the next phase of my life. I don’t feel remotely close to retirement, but after 25 years of practice, and just sending my son to college, I am interested in finding ways to not necessarily work less, but to work better. I want to practice the best medicine I know how, see the people who I have the skills to help the most, and stay in love with what I do. My hope is that this membership program will help me do all of those things.

• A member’s Annual Strategy Session is a 30-minute visit that is included with your membership each year. It’s purpose is to ‘zoom out’ and focus on the big picture of your health. It will include goal-setting with specific quantifiable steps to meet those goals. This is a great time to drill down on health foundations, e.g.: diet, exercise, sleep, and stress management.

• You can upgrade this visit to a member’s 60-minute Annual Strategy Session Deep Dive for $200 ($200 savings).

• Annual Strategy Sessions are available to non-members at the regular fee schedule, $200 for 30 minutes and $400 for 60 minutes.

• I respond to portal messages within two business days (weekdays) for both members and non-members.

• Administrative portal messages include prescription issues, requests for superbills, and rx or supplement timing issues, etc. They do not require clinical decision-making and can often be answered by Glynis.

• Non-administrative portal messages include questions about your care, e.g.: adverse reactions, an issue you forgot to discuss at the last visit, a question from a podcast you listened to, a supplement recommendation, etc. They truly require clinical decision-making or expertise from yours truly.

• Click here for the current full portal policy for non-members

• Portal access is unlimited for administrative messages for both members and non-members.

• Portal access for non-administrative messages is limited for non-members as follows:

  • Each office visit includes ONE non-administrative follow-up portal conversation.

  • If you have additional non-administrative questions, please schedule a follow-up visit or save your non-urgent questions for your next visit.

• Portal access for non-administrative messages is expanded for members as follows:

  • There is no specific limit on how many messages you can send, regardless of how often you come in for a visit.

  • I still encourage you to keep messages brief, to the point, and bulleted when possible. That is the best way to make sure I understand your questions and concerns.

  • Portal messaging is great for many things, but it is not meant to be a replacement for office follow-ups. I will ask you to schedule a visit if your message is about a complex issue that requires in-depth decision making, an exam, or a nuanced discussion beyond the scope of the portal.

• Deciding which labs are appropriate involves reviewing your symptoms, history, and current care plan. Membership gives me dedicated time to consider lab requests between visits. If you’re not a member, we can discuss your lab needs during an appointment, or you can schedule a brief lab consultation.

• What’s the same: When we have a visit, I will tell you when I think you should follow-up and my hope is that you do that, e.g.: 6 weeks out, 2 months out, or 2 weeks after you are planning to complete your labs.

• What’s different: In case you need to be seen sooner, I will hold time open for acute visits so you can be seen within 2 weeks with the following caveats

  • Your follow-up may need to be by phone or Zoom

  • Since you also have a busy schedule, some flexibility may be needed to make the 2-week window happen. I will offer multiple slots on weekdays between 8a-5p

• It should not! The best way to ensure your follow-up time, as always, is to schedule follow-up based on what I recommend in your visit summary.

• Glynis can add you to the waitlist if you’d like an earlier opening.